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Due to new custom regulations, packages from the US to Canada
and Europe can take up to 45 days to be delivered. Unfortunately the terrorism and such
has really wreaked havoc with international shipping. Unlike UPS or
FED EX the USPS does not have scan by scan tracking. We cannot even begin to track a package until after the
30 business days.
In 99.9% of the shipments, delivery is made within the normal
5-9 days. We just feel we must supply you with the above information since it appears that packages to be searched are selected at random.
All international orders (excluding
Canada) are
sent out USPS Registered Mail. Canadian orders will be shipped UPS
unless otherwise notified. The deciding factor in choosing
the courier depends on the delivery location. If you go to the US Postal
website, www.usps.com,
to track or calculate a projected delivery date, please keep
in mind that the "Estimated Delivery Time" is the time it
takes to get to your particular country NOT TO YOUR DOORSTEP. It
is also, just as it says,
'an estimate'. If you want your package Guaranteed, you must pay for
the Guaranteed shipping. ONLY in those cases is the package guaranteed
to be delivered within a specific amount of time.
All special shipping
arrangements can be made by phone (810-688-7178), e-mail or fax
(810-688-4902).
Please note all international
shipments are subject to the taxes and duties for that particular
country and e Baby BanZ is not responsible for any of those
charges nor do we have any knowledge of what they might be or how they
are calculated.
Having read this, if you are out of
the country and still want to order from us, please be advised that
you are agreeing to our terms and WILL abide by them. You have the
option of not ordering.
Thank you
e Baby BanZ
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